Automation that works while you work.
We automate the repetitive office work, from the first inquiry to the review request after the job, so you can stay focused on the work itself.
- Capture
- Reply
- Follow up
- Book
- Report
What a new inquiry looks like
- AI assistant: Hi Jordan, this is the AI assistant from Sample Roofing on a recorded line. I saw your request about a leak. Is now a good time?
- Jordan: Yeah, it's dripping in the garage.
- AI assistant: Got it. Is it active right now, or only when it rains?
- Jordan: Only when it rains.
- AI assistant: I can get someone out tomorrow at 9 or Wednesday at 2. Which works?
- Jordan: Tomorrow at 9.
Booked · Tue 9:00 AM · Texted in 28 sec, called 1 min later
Lead response system
It works 24/7. Every new inquiry is captured the moment it arrives, day or night. People who checked the box to hear from you get a text during allowed contact hours. If you add AI calls, an assistant also calls them back during calling hours and answers your incoming calls 24/7. Everyone else is flagged for you to call back. You get an alert for every lead.
Websites
For businesses with no website, or one that needs a rebuild. Built to load fast on phones, with your real photos and plain wording.
Each service is separate. You can get any one on its own, or any mix.
Google review requests
After each completed job, your customer gets a short, polite request for an honest Google review, with a link to your review page. It goes by text if they checked the box to hear from you (during allowed contact hours), otherwise by email, with at most one reminder. We never screen anyone out based on how the job went, and we never promise ratings or a number of reviews.
See it in action
Here's what the owner dashboard, the Monday report, and the texts look like. They use sample data, not results from a real business.
Owner dashboard
Example with sample data
- Leads
- 11
- Average response time
- 41 sec
- Contacted
- 82%
- Booked
- 4
- Show rate
- 75%
- Leads
- 42
- Average response time
- 38 sec
- Contacted
- 81%
- Booked
- 14
- Show rate
- 86%
Latest leads
- 9:41 PMForm , then Texted in 28s , then Booked Thu 2 PMBooked
- 2:05 PMForm , then Texted in 41s , then Replied, call set for FriContacted
- 11:30 AMForm, no text consent , then Owner alerted , then Called backCalled back
- 8:17 AMForm , then Texted in 35s , then Follow-up scheduledNo reply yet
Preview only. Nothing is sent.
Example
- Text Message · Today 9:47 PM
- Hi Jordan, it's Sample Roofing Co. Got your request for an estimate! Want a quick call now, or grab a time here: example.com/book. Reply STOP to opt out.
- 9:52 PM
- Jordan replied: Thursday at 2 works.
- You're booked: estimate, Thursday at 2:00 PM. We'll text you a reminder before the visit.
Monday report
Example with sample data
Last week
- Leads
- 11
- Contacted
- 9
- Booked
- 4
- Average response time
- 41 sec
Leads by day, Mon to Sun: 2, 1, 2, 1, 2, 2, 1.
3 leads came in after hours this week.
How it works
Lead response system
15-minute call
Map how leads reach you today: forms, calls, and what you need to know before you book a job.
Build
We connect your forms and phone line, register your number with the carriers, and set up the questions your system asks.
Test
Test leads run through the full system. Anything off gets fixed before a real customer sees it.
Go live
Leads who checked the box get a fast reply, and you get an alert for every lead. You get a live dashboard you can check anytime, plus a report every Monday.
Websites
15-minute call
Your services, your service area, and what the site needs to do.
Your content
Your real photos and details. No stock photos, no made-up reviews.
Build and review
A private preview link. You review, we revise.
Launch
Live on your domain, built to load fast on phones.
Who it's for
Home-service businesses where the owner is out doing the work, and the office work still has to get done.
AI automation takes the repetitive part off your plate: answering new inquiries, following up, booking, appointment reminders (with an offer to rebook after a no-show), asking your customers for an honest Google review after the job, and a short report every Monday. That work gets done without adding office staff.
Built to follow the rules
No texts without consent.
Automated texts and calls only go to people who checked the consent box. Everyone else gets flagged for you to call back.
Reply STOP works on every text.
Anyone who replies STOP gets one confirmation and no more messages.
Numbers registered with the carriers.
Your texting number is registered with the carriers before any texts go out.
AI calls say they're an AI.
Every AI call starts by saying it's an AI assistant from your business, on a recorded line.
About
Ilias Systems helps home-service businesses respond to new leads faster and make it easy for customers to reach them. That means lead response systems that follow up with new inquiries, and websites that make it simple to see your work and get in touch.
I'm Andres. I studied electrical technology and come from the trades, so I understand how a working day runs and how easily a call can get missed in the middle of a job.
If you'd like to see whether it fits your business, book a 15-minute call.
Questions
Will it sound like a robot?
Texts are short, written in your words, and always say they're from your business. If you add AI calls, the assistant says up front that it's an AI assistant. It never pretends to be a person.
What if I'm out on a job?
That's what it's for. Leads who agreed to texts get a reply right away, even while you're busy. You get an alert for every lead, so you can call back when you're free.
Do I need new software?
The system runs in GoHighLevel, set up for you in an account for your business. You get a dashboard you can check anytime. You don't have to build or learn anything technical.
Will this work with my existing CRM and calendar?
Your leads, texts and bookings run in GoHighLevel, set up for your business. Already using a CRM or scheduling tool? In many cases we can connect to it. We'll check what you use on the first call, before anything gets built.
Does it work with my current website?
Usually, yes. We connect your current form, as long as it has the consent checkbox. If it doesn't, we'll add one or find another way. If your site needs a rebuild, that's a separate service.
Is texting customers legal?
There are rules for business texting: consent, a way to opt out, registered numbers, and limits on calling hours. The system is built around them. This isn't legal advice. If you're unsure about your situation, ask your lawyer.
How it starts
Send us a message or call. We'll talk about how leads reach you now and whether this is a fit.